Privacy Policy

Effective Date: May 18, 2023

Metrotopia Metaverse (“we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information of individuals who visit our website https://metrotopia.io (“Website”). This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect through our Website. By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you voluntarily provide it to us through the Website. The types of personal information we may collect include, but are not limited to:

1.1. Contact Information: such as your name, email address, postal address, and phone number.
1.2. Account Information: if you create an account on our Website, we may collect your username, password, and other account-related information.
1.3. Payment Information: if you make purchases on our Website, we may collect your payment card details and billing information.
1.4. Communications: when you contact us, we may collect information about your inquiries, requests, or feedback.
1.5. Usage Information: we may collect information about your interactions with our Website, including IP address, browser type, operating system, referring/exit pages, and clickstream data.

2. Use of Information

We may use the collected personal information for the following purposes:

2.1. To provide and improve our services: to fulfill your requests, process transactions, and enhance your experience on our Website.
2.2. To communicate with you: to respond to your inquiries, provide updates on your orders or account, and send you promotional materials.
2.3. To personalize your experience: to tailor our content, recommendations, and advertisements based on your preferences and browsing history.
2.4. To protect our rights and interests: to enforce our terms of service, detect and prevent fraudulent activities, and ensure the security of our Website.
2.5. To comply with legal obligations: to comply with applicable laws, regulations, and legal processes.

3. Information Sharing

We may share your personal information with the following third parties and under the following circumstances:

3.1. Service Providers: we may engage trusted third-party service providers to assist us in operating our Website and delivering our services. These service providers may have access to your personal information but are contractually obligated to maintain its confidentiality and use it solely for the purpose of providing the requested services.
3.2. Business Transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction.
3.3. Legal Requirements: we may disclose your personal information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights or the rights of others, prevent fraud, or ensure the safety of our users.

4. Cookies and Similar Technologies

We may use cookies and similar technologies on our Website to collect information and enhance your browsing experience. These technologies may collect certain information automatically, such as your IP address, browser type, and operating system. You have the option to disable cookies through your browser settings, but please note that this may limit your access to certain features of our Website.

5. Data Security

We implement reasonable security measures to protect the personal information we collect and maintain. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. We encourage you to take steps to protect your personal information and promptly notify us of any unauthorized access or use.

6. Children’s Privacy

Our Website is not intended for individuals under the age of 18.